I share Mr. Gurmit Singh Kullar & # 39; s view that the design of public transport infrastructure must be human centered, and that is normally the case (Particulars matter when designing public transport infrastructure, January 2).
This regardless of the land constraints that transport planners should circumvent.
With a sophisticated economic system and an ageing inhabitants, the design of those services in Singapore is a course of that takes under consideration public session and suggestions to fulfill the wants of the general public, and is refined alongside the best way.
Regardless of the final put on and tear of public transport infrastructure, commuter satisfaction has been constantly excessive.
The outcomes of the general public transport buyer satisfaction survey throughout the years 2018 and 2019 confirmed that the rating for consolation and security / security was above seven out of 10. Common upkeep of those services leading to better discomfort for commuters might have affected the rating.
Singapore's transport system has additionally been ranked above these of different nations with superior transport networks (Singapore's public transport system is ranked # 1 by the US journey web site, October 6, 2020).
Because the nation with one of many highest inhabitants densities, Singapore has to consistently handle competing land makes use of.
Designing user-friendly public transportation services whereas setting apart reserve land for future growth is a balancing act.
Within the face of an ageing inhabitants, these services must be redesigned and the method takes time to review and implement.
Though expectations relating to their design are generally inadequate, this may be attributed to the complexity of land use which can fall beneath the purview of a number of authorities businesses.
To extend commuter satisfaction, efforts have been made to enhance public transport infrastructure.
The Public Transport Council commonly holds public consultations to acquire data on the journey experiences of various segments of society.
The Commuters on the Coronary heart of Singapore's Public Transport System Report in 2016 and the Household Pleasant Transport Advisory Group Report in 2018 beneficial that the Ministry of Transport enhance entry to public transport and supply higher details about them.
A public transport operator has additionally launched a number of initiatives to enhance the journey expertise, similar to putting in four-sided indicators displaying data at its stations (SMRT is enhancing the app, stations within the aim to assist commuters, February 5, 2018).
Timothy Toh Hong Ern