Probably hundreds of ANVR journey vouchers for “bundle holidays” canceled because of the coronavirus disaster are usually not assured if the journey group goes bankrupt in the course of the time period of the voucher, the Consumentenbond warned on Tuesday. The fund meant to ensure that prospects’ holidays will nonetheless be paid for under covers canceled bookings made earlier than March 16, De Telegraaf reported.
As a result of journey businesses didn’t have enough money to refund all holidays canceled because of the pandemic, journey businesses’ umbrella group ANVR, assure fund SGR and the Ministry of Economic Affairs agreed that the businesses might give prospects vouchers as a substitute of the refund they’re legally entitled to. The SGR would assure this voucher, to make sure that the shopper’s substitute vacation is paid for.
However in keeping with shoppers’ affiliation Concumentenbond, this solely applies to bookings made earlier than March 16. ANVR CEO Frank Oostdam confirmed this to the Telegraaf. “This was not identified to all our members, so an unknown variety of vouchers for bookings made after mid-March are usually not assured,” he mentioned.
Figures from the Ministry of Economic Affairs confirmed that some 400 million euros of ‘lined’ ANVR vouchers haven’t but been claimed, regardless of holidays being attainable in most of Europe since June.