MARTA Names New Deputy GM, Operations – Administration


Collie Greenwood


The Metropolitan Atlanta Speedy Transit Authority (MARTA) named skilled transit skilled and present Chief of Bus Operations Collie Greenwood as its new deputy GM, operations, overseeing all bus and rail operations for the authority. On this new function, Greenwood will even assist develop and ship main capital tasks aimed toward enhancing the shopper expertise, together with the most important in MARTA’s historical past, the procurement of latest railcars, and the addition of electrical buses to MARTA’s fleet.

“Over the course of this unprecedented yr, Collie has proven steadfast management along with his tireless help of our bus operations, and his willingness to make the powerful selections demanded by the pandemic,” mentioned MARTA GM/CEO Jeffrey Parker. “I’m assured he’ll carry that very same dedication to the rail aspect of our operation and prepared the ground as we put together for thrilling systemwide enhancements and enlargement.”

Among the many transformative tasks Greenwood will oversee is the design and supply of 254 new railcars. The $646 million-dollar settlement with Stadler Rail is the only largest for MARTA and a milestone in its capital enchancment program aimed toward extra environment friendly efficiency and enhanced buyer expertise. Moreover, Greenwood will spearhead the mixing of MARTA’s first electrical buses and lead the years-long transition to a extra environmentally aware fleet.

When the pandemic hit final March, Greenwood shortly applied security measures to guard MARTA’s hundreds of bus operators, mechanics, and upkeep workers to make sure important bus service would nonetheless be offered. Moreover, he managed the set up of bus security options for patrons, together with antimicrobial air filters, free masks dispensers, and social distancing placards on all 540 buses within the fleet.

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Greenwood joined MARTA in July 2019 and instantly set to work bettering bus service supply and reliability. His first order of enterprise was aiding MARTA’s Recruitment Workplace in filling tons of of vacancies in bus operations that had resulted in unreliable bus service up to now. He led the Bus Operators Job Power to develop options aimed toward attracting and retaining expert bus operators that has resulted in a 16 p.c discount in extra time prices. Underneath Greenwood’s management, bus on-time efficiency (the benchmark of bus transit service) has improved from percentages within the mid-70s to present percentages within the low 80s.


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