MCTS launches app to assist blind, low-vision riders – Accessibility

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Customers of the Aira app obtain one-on-one help using the bus and navigating the greater than 5,000 bus stops in Milwaukee County. MCTS

The Milwaukee County Transit System (MCTS) and the Milwaukee County Workplace for Individuals with Disabilities (OPD) introduced the launch of a pilot program that helps riders who’re blind or low-vision with elevated entry to public transportation.

By Aira, an app obtainable on any iOS or Android smartphone, customers can obtain free, one-on-one help using the bus and navigating the greater than 5,000 bus stops in Milwaukee County.

The Aira app is an interactive instrument that allows riders with visible disabilities to attach with highly-trained professionals educated to assist learn signage, establish obstacles, establish bus stops and supply verbal step-by-step journey instructions. The app, which is out there for free of charge to customers due to this pilot program, makes use of a tool’s digital camera and GPS sign to supply correct real-time help and steerage.

“Aira helps take away longstanding boundaries to independence,” mentioned Fran Musci, MCTS Director of Paratransit. “Riders who’ve tried the app say it’s making it simpler for them to trip the bus. This expands their transportation choices past the door-to-door van and taxi paratransit providers.”

MCTS is the third transit company within the U.S., together with the Metropolitan Transportation Authority (MTA) in New York and the Massachusetts Bay Transportation Authority (MBTA) in Boston, to participate in an Aira pilot program.

 

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