A few weeks in the past I wrote in regards to the absurd scenario I confronted when making an attempt to entry a terminal at Singapore Changi Airport.
What Occurred To Me At Changi Airport?
I counsel testing the earlier submit, however primarily I used to be touring out of Terminal four on Cathay Pacific, however wished to go to Terminal 1 to take a look at the brand new Qantas First Lounge.
This entire mess was price it to go to the Qantas First Lounge
Lengthy story quick:
I attempted to make use of my cell boarding move to clear security at Terminal 1, however was informed I wanted a bodily boarding move (which to me looks as if a foolish rule, however truthful sufficient)
I then went to Terminal four to get a bodily boarding move, after which went to Terminal 2 to attempt to clear security, solely to be informed that I couldn’t clear security at a special terminal
Then I returned to Terminal 1, the place the identical agent who initially informed me I wanted a bodily boarding move now knowledgeable me that my boarding move didn’t qualify as a result of it didn’t have a stamp (though I used to be by no means informed the boarding move wanted to be stamped)
After all they’re inside their rights to have irritating insurance policies, although what irritated me was the misinformation I used to be given by the security agent. Thankfully ultimately I made it to the Qantas First Lounge, although the method actually took over two hours.
Changi Terminal four check-in
Airport Terminal Entry Clarified
Whereas I shared how I ended up lastly making it to Terminal 1, a consultant from Changi Airport reached out to make clear the precise coverage for accessing terminals. I feel it’s extra essential than ever to know this, particularly with the variety of passengers departing the airport who want to go to the Jewel, which is landside.
The Jewel at Changi Airport
So right here’s the reason of terminal entry from a Changi consultant, which is extraordinarily useful in managing expectations:
Boarding Cross Guidelines: Passengers could enter the transit zone (post-immigration) inside 24hrs of their upcoming flight with a passport and a validated boarding move from the airways. As a security management measure, all non-agent issued boarding passes (kiosk printed/house printed/cell printed) should be authenticated by the airline both manually (a stamp by the airline’s check-in counter agent), or by way of an digital reconciliation system which the airways should be subscribed to. As Cathay Pacific is just not subscribed to this latter service exterior of T4, our security employees had directed you to acquire a stamp on the boarding move. Now we have since briefed our security employees to make sure that they convey clearly to passengers on the required steps to validate a non-agent printed boarding move.
We recognise that your readers who journey with Cathay Pacific out of Changi Airport Terminal four may need, as oneworld elite members, to make use of the Qantas or British Airways lounges in Terminal 1. Our recommendation to them is to proceed to the Early Examine-In desk at Degree 1 of Jewel Changi Airport, both to test in or to have their boarding move endorsed. As soon as that is achieved, they will proceed to Immigration in Terminal 1.
Journey between T4 and T1-Three: Passengers departing from T4 can entry T1 to T3 to make use of the services. Sometimes, T4 passengers entry T1 to T3 by way of the airside after getting into T4 transit. We observe the suggestions relating to the frequency of the airside shuttle service and can take a look at how we will enhance the service.
That is useful, so hopefully anybody in the same scenario sooner or later can profit from this data. In case you’re departing from Terminal four however wish to entry completely different terminals (which is the one problematic situation, since Terminal four isn’t simply linked to the opposite terminals), both:
Go to the early check-in desk within the Jewel and be sure to get a printed boarding move with a stamp on it, after which you’ll be able to clear security at T1-T3
Go to T4 and clear security there, after which take the airside bus, which can assist you to entry different terminals
Early check-in desk on the Jewel
The choice of going to the early check-in desk is unquestionably going to be probably the most environment friendly possibility, provided that the shuttle between T4 and T1-T3 doesn’t run that always. Simply be sure to get your boarding move stamped, so don’t use a cell kiosk.
Backside Line
I’m completely satisfied that when and for all I do know the foundations with regards to accessing the terminals at Changi Airport. Greater than ever earlier than I really feel like individuals will likely be making an attempt to entry completely different terminals at Changi, given the placement of the Jewel, which has been well-liked with guests.
Up till now the difficulty has been the dearth of clear guidelines and data, so hopefully this settles it as soon as and for all. Whereas I don’t absolutely perceive the logic of those guidelines, finally I’m grateful simply to know what they’re.
